We can help you avoid the need to email us for answers to basic inquiries.
Certainly! We are willing to negotiate pricing for unique cases. Additionally, we offer a standard 10% discount if you choose to pay yearly for three terms at once. Furthermore, as the number of students increases, we can reassess and discuss pricing options.
Yes, you can certainly cancel after the free demo trial. If you are not satisfied with the application and wish to cancel, you are under no obligation to continue using it.
We take the security of your data very seriously. To ensure its protection, we deploy an SSL certificate to every client site, which encrypts your data. Additionally, we provide weekly backups of your database, which can be used for disaster recovery in case of any unforeseen circumstances.
No, SmartSchool is offered as a SaaS (Software-as-a-Service), meaning it runs on our servers and we continually update and optimize it for use. However, if you are interested in owning a fully customized version, our developers can discuss your requirements and provide you with a quote.
Yes, you can still print out your results from SmartSchool. The software generates the same results you have been using, so if you need to print hard copies for parents who do not have internet access, you can still do so.
Our tech support team is available almost 24/7. We can resolve most technical issues remotely online, but if the support requires our physical presence, we will send someone to your school (not guaranteed as all problems can be solved remotely)
If your school is registered with the Corporate Affairs Commission or respective government agency, we can create an online account for you. Once the account is set up, parents can pay fees online through the designated payment channels. Please contact us to initiate the process of setting up your online account.